TICKET POLICIES

PAYMENTS ARE PROCESSED ON THE RECEIPT OF ORDER AFTER WHICH THERE ARE NO CANCELLATIONS. ALL TICKET AND SEASON TICKET SALES ARE FINAL; AND ARE NON-TRANSFERABLE TO ANY OTHER SHOW OR SHOW DATE.

INCLEMENT WEATHER POLICY:

When inclement weather is imminent, the Box Office Staff makes every effort to contact scheduled patrons using the information provided on the reservation account. However, some information is not as good as others, due to changes of address and phone numbers that we are not aware of. For that reason, if you are scheduled for a show and are in question to whether or not the show will “go on” please feel free to contact the Box Office. Please contact the Box Office for timely information.

If The Crystal Coast Jamboree does not cancel a performance, but road conditions prevent your attendance, we will reschedule you for another performance, as long as you notify us before 3:00pm on the day of the performance for which you have reservations.

If you do not call and let us know your plans in the event of bad weather, your reservation will be treated as a no-show and NO exchange or transfer will be issued.

Should a show have to be canceled for any reason, ticket holders will be notified about their options.

SICKNESS, ILLNESS AND OTHER CIRCUMSTANCES:

We regret that due to such matters, we can not refund or exchange tickets to any other show date. We suggest that you either give your tickets to someone who would like to come or sell them to someone. If your tickets are in the Will Call, you will need to let the Box Office know who will be calling for those tickets.

TICKET HOLDERS SHALL AGREE TO THE FOLLOWING POLICY:

DUE TO COPY RIGHT LAWS, AUDIO AND VIDEO RECORDINGS OF ANY PERFORMANCE ARE NOT PERMITTED WITHOUT WRITTEN CONSENT OF JAMBOREE PRODUCTIONS. STILL PHOTOGRAPHY IS ALLOWED AND WE ENCOURAGE YOU TO TAKE AS MANY PICTURES AS POSSIBLE TO MAKE YOUR VISIT MEMORABLE.

UPON ENTERING THE THEATER, YOU WILL NEED TO TURN YOUR CELL PHONES AND / OR BEEPERS OFF OR TO THE VIBRATE POSITION.

LATE ARRIVALS: EVERY EFFORT IS MADE FOR THE SHOW TO START ON TIME AND THE DOORS FOR SEATING OPEN 45 MINUTES PRIOR TO SHOW TIME. IF FOR SOME REASON YOU ARRIVE LATE AND THE SHOW HAS STARTED, YOU WILL NEED TO FIND AN USHER TO ASSIST YOU TO YOUR SEATS. THEY WILL FIND AN APPROPRIATE TIME TO QUICKLY ESCORT YOU TO YOUR SEATS DURING A SONG OR SET CHANGE.

SMOKING IS NOT ALLOWED INSIDE THE BUILDING OR IN AREAS THEREOF. SMOKING IS ONLY ALLOWED OUTSIDE AT THE DESIGNATED AREAS AND ALL CIGARETTE BUTTS SHOULD BE PLACED IN THE PROVIDED CONTAINERS AND NOT ON THE GROUNDS.

BECAUSE THIS IS A VENUE OF FAMILY ENTERTAINMENT, ALCOHOL AND INTOXICATION OF ALCOHOL OR OF ANY SUBSTANCE IS NOT PERMITTED ON OR IN THE PROPERTY. THE JAMBOREE RESERVES THE RIGHT TO REFUSE ADMITTANCE OF ANY INTOXICATED PERSON AND NO REFUND OR EXCHANGE OF TICKET SHALL BE GIVEN.

THE JAMBOREE RESERVES THE RIGHT TO EJECT OR CAUSE TO BE EJECTED ANY DISORDERLY PERSON OR PERSONS WITHOUT ANY TYPE OF REFUND OR EXCHANGE AND NEITHER THE JAMBOREE THEATER NOR ANY OF ITS OFFICERS, AGENTS OR EMPLOYEES SHALL BE LIABLE IN ANY WAY BY THE EXERCISE OF SUCH RIGHT.

EMERGENCIES: IT IS ALWAYS A GOOD IDEA TO LET FAMILY MEMBERS KNOW THE THEATER’S PHONE NUMBER AND THE SECTION, ROW AND SEAT NUMBER IN WHICH YOU ARE SITTING. IF AN EMERGENCY SHOULD ARISE AND YOU ARE NEEDED, AN USHER WILL LOCATE YOU AND ESCORT YOU TO A PHONE. THE SHOW WILL NOT STOP FOR ANY EMERGENCY PHONE CALLS; ONLY IN THE CASE OF AN EVACUATION.

UPON YOUR DEPARTURE FROM THE SEATING AREA, WE APPRECIATE YOU COLLECTING YOUR TRASH (CUPS, POPCORN TUBS, CANDY WRAPERS ECT…) AND PLACING THEM IN THE TRASH CANS PROVIDED IN THE FOYER AND LOBBY. THIS HELPS US IN OUR PREPARATIONS FOR THE NEXT SEATING, WHICH SOMETIMES HAPPENS RIGHT AFTER YOU LEAVE. THANK YOU FOR THIS COURTESY.

CLICK HERE TO PURCHASE TICKETS ONLINE!

There is an additional $3.00 convenience fee
to purchase tickets online.

To purchase tickets by phone call:
Toll Free: (866) 580-SHOW (7469)
Local: (252) 726-1501 or

ASK ABOUT GROUP DISCOUNTS!